COVID-19 Reopening FAQs

Asymptomatic testing FAQs

As of Thursday 31 December 2020, following the latest government guidelines, all on-site teaching has been moved online until at least mid-February. The information below remains correct but students and staff are advised NOT TO travel to London from their vacation residence or through London to take the test. We expect UAL to extend the available dates for testing to support a safer return to face-to-face learning and will update all staff and students when more information is available.


Find answers to all questions related to the asymptomatic testing available to all LCDS students and staff Thu 7 between 11.20am to 2.30pm, and 10am to 2.30pm on Fri 8, Sat 9, Mon 11 and Tue 12 Jan 2020. 

Book your test now. 


Why take part? 

Who can get tested? 

Lateral Flow Testing is open to all current LCDS students and staff who do not have any symptoms of COVID-19. If you have any symptoms, you should self-isolate and arrange a test via the NHS. You should not attend the UAL test centre if you have symptoms or are self-isolating.

International students and students returning from overseas will need to self-isolate. This test cannot be used to reduce quarantine time. More info here. 

  

Why should I get tested? 

Testing is crucial to protect our community, prevent the spread of the virus. 

  

Is the test mandatory? 

Testing is not mandatory, but we encourage all asymptomatic students and staff to take part. You will need to book an appointment for your test via this link. It is recommended that everyone takes two tests, three days apart. 

  

I have not left London during the break, should I still get tested?

Yes. We encourage all asymptomatic students and staff to get tested. Testing is crucial to protect our community and prevent the spread of the virus.

 

Is this the same as a PCR test?

The tests provided as part of the UK government mass testing programme, are Lateral Flow Device tests which are available for people who have no symptoms of COVID-19. These differ from PCR tests which the NHS only provides directly to those who have symptoms of COVID-19. We are unable to provide this type of test at UAL. We are aware PCR tests are available privately but we are not in a position to recommend a provider.

  

Will the UAL COVID-19 asymptomatic testing centre be a safe environment? 

All staff members running the testing centre will receive comprehensive training and be provided with full PPE. Regular cleaning will take place throughout the site. Everyone attending the centre must adhere to social distancing requirements and wear a face covering unless they are exempt. Only staff and students who do not have any symptoms of COVID-19 should visit the testing centre. 

UAL has taken steps to ensure there is a clear separation between the activities of the testing facility and those of the College. Attendees to the testing facility will be accessing the site using separate entrances and leaving immediately using different exits. 

 


Booking a test

When is the UAL COVID-19 asymptomatic testing centre open?

The testing centre is open 7 Jan 11.20am to 2.30pm and 10am to 2.30pm on the 8, 9, 11 and 12 January 2021. You should book a test online before you travel to the testing centre.

How can I book a test?

Bookings open here Mon 4 Jan 2021. 
You need to take two tests which are ideally three days apart from each other. You do not need to selfisolate between negative tests. If you are not able to book two tests, we encourage you book one – one test is better than none. 

 

Why do I need to take two tests?

Research suggests that the current Lateral Flow test has a high specificity but with slightly lower sensitivity, and therefore has the potential to miss some COVID-19 positive cases. Conducting two tests close to each other is a measure to pick-up any cases which were missed in the first round, or have developed since.

 

Can I just take one test?

If you are not able to book two tests, we encourage you book one – one test is better than none.

 

If I’m already self-isolating, can I book a test?

No. If you are already self-isolating because you or anyone in your household has COVID-19 symptoms, or has received a positive test, you should not travel to the testing centre. Instead, you will need to take a confirmatory PCR test. This is a different test administered by the NHS. I need to cancel or amend my booking It’s important to let us know if you need to change or cancel your appointment, you can do this by clicking the ‘change your appointment’ link at the bottom of your confirmation email.


Travelling to the UAL COVID-19 asymptomatic testing centre 

Where is the UAL COVID-19 asymptomatic testing centre located? 

The testing centre is located at London College of Communication, Elephant and Castle, SE1 6SB. You may be required to queue outside, so we recommend wearing warm winter clothing.

  

How should I travel to the testing centre? 

If you cannot walk to the testing centre, you can take public transport.

Please take the most direct route and follow social distancing guidelines. You can find out more about the measures in place on the Transport for London network.

The closest station to London College of Communication is Elephant and Castle.

Please note: from Monday 4 January until late May 2021, the Northern line ticket hall at Elephant & Castle station will operate as 'exit only' during weekday peak hours.

This is to facilitate social distancing and reduce queueing while planned maintenance work takes place on both lifts, one at a time.

To enter the station between 07:00 - 10:00 and 16:00 - 19:00 on Monday to Friday, use the Bakerloo line ticket hall on the opposite side of Elephant Square. This has three lifts and will be open for both entry and exit all day.

Once inside the station, please follow the signs to the Northern line.

 

Why is there not a COVID-19 asymptomatic testing centre at LCDS? 

This is a very complex operation which we were unable to administer ourselves, so we enlisted the help of our UAL colleagues who have kindly offered to make their facilities available to all LCDS students and staff. Thank you for your understanding. 

  

What do I need to bring to the UAL COVID-19 asymptomatic testing centre? 

Please remember to bring your LCDS card. You will need your mobile to register on the UK government testing website. 

You should also bring a face covering, as you will be required to wear one when travelling to LCC and inside the building, unless exempt.  

 


The test 

Which tests are being used as part of this programme? 

You will take a Lateral flow Device test, also known as an LFD test. 

  

How is the test administered? 

The tests are simple, fast and self-administered. When you register at the testing centre you will be given a test kit. You will then go to a private booth and take a swab from your throat and nostril. Watch this short video which explains the process. 

  

How long will the testing process take? 

UAL estimates that the whole process including registration and testing will take no longer than 30 mins. 

 

If I cannot self-administer the test, will someone be able to help me?

If you feel you may have difficulty administering the test, you can bring someone who will be able to help you. You need to book your test in advance and then when you arrive, let the team know you are accompanied by someone who will help you. Please note that staff at the testing centre are unable to assist with administering the test.   

 

Can I have a test posted to my private accommodation?

Unfortunately, it isn’t possible to provide testing students' and staff's residence since this has to be conducted according to strict safety protocols. It also requires a team of people, all of whom have designated roles as part of the process and it would be impractical to resource such an operation on more than one site. At the testing centre, each test is self-administered in an individual booth within an environment where strict social distancing and COVID safety measures can be implemented. 

 

What should I do after my test? 

Please leave the testing centre as soon as you have completed your test. If you have a class booked after your test, you can attend. Please follow our social distancing guidelines at all times. 

 


Your test results 

When will I get my test results? 

You should receive your results via text or email on the same day as your test. Your test results will be processed by NHS Test and Trace and not stored by UAL or LCDS. NHS Test and Trace will contact you directly with your test result. They will not advise UAL or LCDS of the outcome of your test. 

 

What should I do if I receive a negative test result? 

You must continue to follow any UK government restrictions in place. 

  

If I get a negative test result, does this mean I definitely don’t have COVID-19? 

No, a Lateral Flow test is an indicator, but may not be 100% accurate. You should conduct two tests three days apart as this may pick up anything which was missed in the first round, or which has developed since. 

  

If I get a positive test result, does this mean I definitely have COVID-19? 

No, a Lateral Flow test is an indicator, but may not be 100% accurate. Upon receiving a positive test, you should immediately self-isolate and arrange a confirmatory PCR test. This is a different test which must be booked directly through the NHS. Email Kim.Hutt@theplace.org.uk to inform her of the positive result. 

  

What should I do if I receive a positive test result? 

You and anyone in your household will need to self-isolate and arrange a confirmatory PCR test. This is a different test which must be booked directly through the NHS. You and your household must follow all NHS advice which includes isolating for 10 days or until you receive a negative PCR test result from the NHS. If you experience subsequent onset of symptoms, you should self-isolate for 10 days from the start of your symptoms. Seek medical care as required. Email Kim.Hutt@theplace.org.uk to inform her of the postive result. You will also need to complete the Report COVID form to let the university know which UAL sites you have visited. 

 

I am a student - what should I do if I receive a positive test result whilst I am on site? 

If you receive a positive test result whilst you are on site, you should make your way home immediately. If you need to use public transport, you should strictly observe social distancing measures, wear a face covering and wash your hands before and after your journey. You and anyone in your household will then need to self-isolate and arrange a confirmatory PCR test. This is a different test which must be booked directly through the NHS. You and your household must all isolate for 10 days or until you receive a negative PCR test result. If you experience subsequent onset of symptoms, you should self-isolate for 10 days from the start of your symptoms. Seek medical care as required. Email Kim.Hutt@theplace.org.uk to inform her of the postive result. 

  

I am a staff member - what should I do if I receive a positive test result whilst I am on site? 

 If you receive a positive test result whilst you are on site, you should inform your line manager and make your way home immediately. If you need to use public transport, you should strictly observe social distancing measures, wear a face covering and wash your hands before and after your journey. You and anyone in your household will then need to self-isolate and arrange a confirmatory PCR test. This is a different test which must be booked directly through the NHS.  You and your household must all isolate for 10 days or until you receive a negative PCR test result. If you experience subsequent onset of symptoms, you should self-isolate for 10 days from the start of your symptoms. Seek medical care as required. Email Kim.Hutt@theplace.org.uk to inform her of the positive result. 

  

What should I do if I’m a close contact of someone who has tested positive? 

If someone in your household has received a positive test, you should also self-isolate and arrange a confirmatory PCR test if you develop symptoms of the virus. This is a different test which must be booked directly through the NHS. Your household must all isolate for 10 days or until anyone who has tested positive has received a negative confirmatory test result. 

  

What should I do if someone in my class has tested positive? 

The person who has tested positive must report it to kim.hutt@theplace.org.uk to inform The Place of your situation. Self-isolate for 10 days if you live with that person.  If you don’t live with them, but had close contact with them in the 48 hours before they became unwell, you need to start self-isolating for 10 days.  If that person has a PCR test via the NHS and the results show that they did not have COVID-19, you no longer need to self-isolate. 

 

Do I have to self-isolate between my first and second tests? 

As long as your first test result is negative, you do not need to self-isolate until you take your second one. 

  

If I have been in close contact with someone who tested positive but I don’t live with them, do I have to self-isolate? 

The person in close contact with someone who has tested positive must email kim.hutt@theplace.org.uk to inform The Place of your situation. If you don’t live with them, but had close contact with them in the 48 hours before they became unwell, you need to start self-isolating for 10 days.  If that person has a PCR test via the NHS and the results show that they did not have COVID-19, you no longer need to self-isolate. 

  

How is close contact is defined?  

A ‘'close' contact is defined by the NHS as someone who: 

  • spends significant time in the same household as someone who has tested positive for coronavirus (COVID-19) 
  • is a sexual partner of someone who has tested positive 
  • has been within 2 metres of someone who has tested positive for more than 15 minutes 
  • has been within 1 metre of someone who has tested positive for more than one minute 
  • has had face-to-face contact (within one metre) of someone who has tested positive, including being coughed on 
  • has had skin-to-skin physical contact with someone who has tested positive 
  • has travelled in a small vehicle with someone who has tested positive or sat near someone who has tested positive in a large vehicle or plane. 

  

What should I do if I receive a positive test result, but I already have travel booked to an international destination within the next 10 days? 

If you receive a positive test result, you and anyone in your household will then need to self-isolate and you will need to arrange a confirmatory PCR test. This is a different test which must be booked directly through the NHS. You and your household must all isolate for 10 days or until you receive a negative PCR test result.  If you receive a negative PCR test result before your international flight, you will then be able to travel. If you need to cancel or postpone your flight, speak to your airline and check your travel insurance policy. 

  

Do I still need to report a positive Lateral Flow test result to the university? 

You should email Kim.Hutt@theplace.org.uk if you receive a positive test result to inform her of the positive result, and self-isolate while you await the result of your confirmatory PCR test administered by the NHS

  

What should I do if my PCR test comes back negative? 

If your PCR COVID-19 test result is negative, you will no longer have to self-isolate. Other people in your household can also stop self-isolating as long as they have no symptoms and are not waiting for the results of a PCR taken by themselves or someone else they live with. 

 


Personal data 

What data are UAL, LCDS and the NHS collecting? 

When you attend your test appointment, you will need to register with a mobile number on the UK government testing website. These details and your test results will be processed by NHS Test and Trace and not stored by UAL or LCDS. NHS Test and Trace will contact you directly with your test result. Read their privacy information. UAL will store the name, contact details and appointment details you have provided for four weeks to support our Report and Trace process as necessary. Find more information about UAL and your data privacy rights

 


Help and support 

How can I access student support? 

We recognise this a stressful and difficult time for all. Please get in touch with student support for all enquiries and if you need any support. 

Free COVID-19 test Jan 2020 to all LCDS students and staff 

As of Thursday 31 December 2020, following the latest government guidelines, all on-site teaching has been moved online until at least mid-February. The information below remains correct but stude

Info for International students and students returning from overseas

In line with the government guidance, all students traveling from overseas (unless those traveling from the travel corridor) need to self-isolate for 10 days when arriving in the UK.